After the license is activated on the Central Server, you can assign licenses to users using the Administration Console.Īfter the Central Server is running, install or upgrade the Dameware Remote Support and Mini Remote Control applications, and choose Centralized Install in the Installers.
Return to the Activate DRS window, browse to the license key files, and then click Next.Ĭentralized Licensing ( DRS or MRC licenses)Īfter installing the Central Server (DamewareServer.exe), activate your license on the Dameware Central Server using the centralized licensing.Transfer the license key file to the computer you want to license.Provide the Machine ID, and then download your license key file.If the Manually Register License option is not available for your product, contact SolarWinds Customer Support.Locate your product, and then click Manually Register License.Browse to, and then log into the portal with your SolarWinds customer ID and password.On the computer with Internet access, complete the following steps:.Transfer the document to a computer with Internet access.Paste the copied data into a text editor document.Select This server does not have internet access, and then click Next.On the computer you want to license, click Start > All Programs > SolarWinds > Dameware Remote Support 12.0 > Enter licensing information.
To license the software on a computer without Internet access:
Return to the Activate DRS window, and then enter the activation key in the Activation Key field.If you cannot find an activation key in the Unregistered Licenses section, contact SolarWinds Customer Support.Navigate to your product, choose an activation key from the Unregistered Licenses section, and then copy the activation key.Log in using your SolarWinds customer ID and password.Access the customer portal on the SolarWinds website at.Select I have internet access and an activation key.On the computer you want to license, click Start > All Programs > SolarWinds > Dameware Remote Support 12.0 > Enter Licensing Information.To license the software on a computer with Internet access: If you want to upgrade your version 10 applications to version 12.0, you do not need to upgrade your license. To evaluate the software, click Continue Evaluation. Stand-alone Licensing ( DRS or MRC licenses)Īfter installing the standard version of Dameware Remote Support (DamewareRS-ST.exe), you are prompted to enter the licensing information for your product. File nameĭameware Remote Support v12.0 Installer, used for centralized mode deploymentĭameware Server v12.0 Installer, used to deploy all server roles, the Administration Console, and Dameware Remote Support v12.0 in centralized mode You must request these installers from your SolarWinds sales representative. Centralized mode is useful for organizations with a large user base, with large or centralized IT departments, or with multiple Dameware product licenses managed. License activation occurs on the server level, and users authenticate to the Central Server from any centralized Remote Support or Mini Remote Control installation. The centralized installation requires you to install and deploy at least the Dameware Central Server. File nameĭameware Remote Support v12.0 Installer, used for stand-alone mode deployment These installers are available through your customer portal. It is most useful for organizations with a small user base or with small or decentralized IT departments. The stand-alone installation requires each product to be individually activated on each computer. Dameware now supports the Windows Server 2016 operating system.įor new features and improvements in Dameware Mini Remote Control ( MRC) version 12.0.4, see Dameware Mini Remote Control version 12.0.4 release notes.įor information about installing Dameware Remote Support, see one of our Dameware Getting Started Guides.
New features and improvements in DRSĭameware DRS offers new features and improvements compared to previous releases of Dameware DRS. If you are looking for previous release notes for Dameware Remote Support, see Previous Version documentation.įor DRS environment requirements, see the System requirements. They also provide information about upgrades and describe workarounds for known issues. These release notes describe the new features, improvements, and fixed issues in Dameware Remote Support ( DRS) version 12.0.4. Dameware Remote Support 12.0.4 Release Notes